Emergency numbers

Useful & Emergency Numbers

Save these numbers before you need them. For urgent emergencies in Milan and in Italy, the main number to remember is 112.

Important: use emergency numbers only for real urgent situations. For non-urgent medical help in Lombardy, use 116117.
National emergency numbers

The most important numbers to know in Italy

General emergency

Police, ambulance, fire brigade

112
first number to call EU emergency number

Call 112 for immediate emergencies. In Lombardy it is the main entry point for emergency services.

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Non-urgent medical help

Medical advice / guardia medica

116117
non urgent useful at night

For non-urgent healthcare support in Lombardy, including continuity of care and medical advice.

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Violence & stalking support

Public support service

1522
support 24/7

National public helpline for violence and stalking support, active 24 hours a day.

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Useful numbers in Milan

Local contacts you may actually need

Milan Local Police

Immediate intervention in the city

02 02 08

Central Operations of the Polizia Locale of Milan for city emergencies and immediate intervention requests.

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Comune di Milano

Information and public services

02 02 02

The city contact center for information and assistance on Milan municipal services.

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Poison Center Niguarda

Toxic substances / poisoning

02 6610 1029

Specialist toxicology emergency line active 24/7 at Ospedale Niguarda.

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What should I call?

  • 112 for accidents, assaults, fire, serious illness, immediate danger
  • 116117 for non-urgent health issues or medical advice
  • 1522 for violence or stalking support
  • 02 02 08 for Milan local police intervention

Before you call

  • Stay calm and speak clearly
  • Say your exact location first
  • Explain what happened and if someone is injured
  • Do not hang up until the operator tells you to
Save this page

A simple rule: in a real emergency, call 112

Save these contacts in your phone as soon as you arrive in Milan. It takes one minute and can make a real difference.